FAQs

We’re based in Houston, TX. We currently only offer telehealth visits. We are able to make my services accessible to anyone in Texas, Florida, and South Carolina.

Donatta has a License in Clinical Social Work (LCSW), backed by a Bachelor’s in Social Work (BSW), a Master’s in Social Work (MSW), and a Doctorate in Social Work (DSW).

We offer counseling services to women.

We help women battling with depression, anxiety, grief, trauma, abuse, and life stressors. Through telehealth sessions, we work together to help navigate your life and unique circumstances in a way that is not only beneficial but also sustainable.

Yes. I currently only offer teletherapy sessions, which are online and available anywhere in Texas, Florida, and South Carolina.

We offer Christian Counseling and Cognitive Behavioral Therapy. Based on your unique circumstances and goals, we’ll work together to select a therapy modality that best suits you.

Yes, we provide clinical supervision and career development for social workers.

We only offer Christian, faith-based therapy. We believe that Jesus Christ is the ultimate healer. We also understand that in addition to struggles with abuse, grief, and poor mental health, Christian women can also face struggles with their faith, and we want to use our clinical knowledge to help them navigate that through a biblical lens.

Faith-based counseling or Christian counseling uses the gospel to inform traditional counseling methods. This results in practical counseling that takes into account Christian beliefs, values, and lessons from the Word of God.

Faith-based counseling helps you navigate your mental health and the difficulties in your life while simultaneously turning to God for hope, wisdom, and strength. It helps you cope with your unique trials and tribulations with traditional counseling methods that are informed by the bible. It strengthens your relationship with God, and at the same time, it strengthens you and equips you with the tools you need to heal.

Our initial session is informal and focused on getting to know each other so that we can better work together. In this first session, we go through your intake paperwork and establish treatment goals and priorities before deciding on which treatment methodology fits best with you.

After our initial appointment, the sessions will use the chosen method and the bible to walk you through healing. Each session ends with prayer.

It’s important to remember that the best outcomes from therapy are achieved when you put in the work that we ask of you. This means applying the techniques that you learn in therapy and completing the homework assignments.

$125 per individual session. Sessions are each 45 minutes – 1 hour long. Our standard private rate is an affordable $125 per session.

We take all major credit cards, HSA, and FSA cards and work with HRA accounts. You can enter all of your payment information into our secure online portal before your first appointment and keep it on file for all of your future appointments as a convenient payment solution.

Yes, we accept insurance for your sessions with me. We accept the following insurance companies:

• Aetna
• BlueCross and BlueShield
• Cigna and Evernorth
• Oscar Health
• Oxford
• UnitedHealthCare UHC | UBH
• Friday Health Plans (TX)
• Optum – Carveout
• Optum/United-EAP (TX)
• TriWest

Please note that it is your responsibility to figure out your health plan’s coverage.

That means if we accept your insurance, your out-of-pocket expense is typically just a copay or co-insurance provided your deductible has been met. Most insurance cards have this amount written on the front. Insurance can be confusing, but don’t worry because we are here to help and are dedicated to making this as easy as possible for you.

During the intake process, Headway company will help you verifying your insurance and their copay. Please be aware that the verification of benefits doesn’t guarantee full payment on the part of your insurance provider. In this case, clients are responsible for making up the full cost of sessions.

Yes, we accept insurance for your sessions with me. We accept the following insurance companies:

• Aetna
• BlueCross and BlueShield
• Cigna and Evernorth
• Oscar Health
• Oxford
• UnitedHealthCare UHC | UBH
• Friday Health Plans (TX)
• Optum – Carveout
• Optum/United-EAP (TX)
• TriWest

Please note that it is your responsibility to figure out your health plan’s coverage. Please follow up with your insurance provider to get the most accurate information on your co-pay cost.

All of our clients are entitled to a free cancellation up to 24 hours prior to their scheduled appointment. If you cancel less than 24 hours before your scheduled appointment, you will be charged 50% of the cost of the appointment. You will not be charged a fee if your late cancellation is due to an extenuating circumstance will be considered.

We believe in providing the most seamless, convenient, safe, and affordable way to access telehealth. As such, we utilize a HIPAA-secure software platform called SimplePractice. This platform works much like FaceTime or other popular video conferencing software. Privacy, security, and safety are our top priorities for our clients when considering telehealth options. SimplePractice is free for you so there will never be an additional cost to your session for utilizing this platform.

Yes, we offer a free 15 minutes consultation via phone. The consultation will also give you an opportunity to ask any questions you may have. A consultation can be booked under the book with us tab. The counselor will reach out to you via phone at your desired date and time.

Once intake paper work is complete, you can go to the book with us tab and schedule an appointment through SimplePractice.

Once you let us know that you have decided to move forward with services, we will forward you the links to complete intake paperwork via email.